User profile

Profile of Jake Stride
63 Posts since 26/09/2007 17:35

Recent Posts by Jake Stride

AnnouncementsvCard and Google Contacts/GMail Import

Drop me an email to jake@tactilecrm.com please.

Thanks Jake

 
Feature RequestsSync Tactile Dates with Gcal

Hi,

If you go to your 'Prefences' in Tactile CRM you will be able to see a ical feed at the bottom for your account. You can then subscribe to that in Google Apps and you events will be pulled through.

Thanks jake

 
Help, Trouble Shooting and Bug ReportsExtra n characters in vCard import

Hi Doug,

Thanks for the feedback. Could you forward a copy of the vCard to support@tactilecrm.com and we will take a look into it.

Thanks Jake

 
Feature RequestsvCard Export for "round trip" access

Hi Doug,

We thinking about some exciting things to do with import/export at the moment. You can export as a CSV which you can re-import into address book.

We'd love to hear your suggestions - we've moved Feature requests to http://senokian.uservoice.com/pages/tactile_crm so if you could add the suggestion there, we'll let people vote and go from there.

Many Thanks Jake

 
Help, Trouble Shooting and Bug ReportsTrouble with forwarding an email to the drop box

Hi Doug,

That should work fine (assuming the contact exists in the database - with the email address "Bob's" email was from). Drop us an email to support@tactilecrm.com and we'll take a look if it's still an issue for you.

Thanks Jake

 
Help, Trouble Shooting and Bug ReportsForums should be accessible from Tactile

Hi Anthony,

Thanks for the suggestion. A link to the forums would certainly be easy enough to add, using your Tactile CRM username/password may be more complicated than it looks, but we'll bare it in mind.

Thanks Jake

 
Help, Trouble Shooting and Bug Reportsmail merge

Hi Annmarie,

Tactile CRM is designed as an easy to use CRM solution, products such as Open Office, iWorks and MS Office all offer mail merge functionality, so we give you the option to export your leads from the system and format them how you want within one of those instead of making the software more complex.

Thanks Jake

 
Feature RequestsGoogle Apps Page and Gmail Integration

We have export from Google Apps, i.e. you can pull the contacts from Google Apps into Tactile CRM to use. That is all we have at the moment.

Thanks Jake

 
Feature RequestsGoogle Apps Page and Gmail Integration

Hi,

Well you can do the 'from Google apps' bit by simply bcc'ing in your email drop box from Tactile (add it as a contact is the easiest way). I belive if you download Google toolbar it will open up a Google Mail window when you click on the email address in Tactile instead of your desktop client too.

Does this work for you?

Thanks Jake

 
Help, Trouble Shooting and Bug ReportsOpportunity Page Bug: Adding a note and then deleting it doesn't work

This has been fixed and will be rolled out in the next release.

Thanks Jake

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