Groups
10/06/2008 16:25
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In Admin, I can set up Groups. But I can't see any way of alocating entries to these groups. Any hints? |
11/06/2008 08:35
Administrator |
Hi, Once you have added the group you can click on it and add users to the group. You can then use this when setting privileges for clients/leads as to who can read/write them. Thanks Jake |
12/06/2008 10:54
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Ah, so a Group is a bunch of users. I thought it was a way of categorising entries. Grouping Leads by type for exmaple. I would like to do this though..is there a way? I'd like to display my leads and clients by their group, and as, Suppliers, Buyers or contractors. |
12/06/2008 11:04
Administrator |
Yes that is correct. The easiest way to do what you want is to use tags. if you click on a client, lead etc. and use the 'Edit Tags' link you can then type what you want there (Tactile CRM will auto-suggest previously used entries for you) and then you can search for specific tags on the list of clients etc. |
12/06/2008 11:10
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OK. Wouldn't it be easier to have a 'Display by Classification' option? |
12/06/2008 16:02
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Take that back. tags work well. Only thing is, I can't remember if I've allocated tags to everything. SO list by tag isn;t neccesarily reliable. |